In the official site i found this (read carefully the note):
Patch 1.1
Performance of video playback has been significantly improved.
......
Fixed 2nd Gimli in Labyrinth (after elevator) having the intro conversation handler.
Download patch 1.1 now
Note: This patch is only needed for the U.S. version, the European version shipped with this patch already installed.
So if you are italian you don't need this patch but if want to lose time and download it you can at:
http://ftp.sierra.com/ui/lotr/patche...tch_US_1_1.exe