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The forum is the best place for these questions as it helps others and I'm more likely to reply (sometimes).
The diagrams you should be using from the web site are proven. 3.3v, 3.45v, 3.5v will all work - but it is known to work with the points in the install guide.
The Troubleshooting section in the guide covers the scenario you describe - usually A-I. Equally R & W are important to check.
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[b][color=red]Charlie[/b][/color]
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