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It sounds like your puter is locking you out...have ricoh myself and came up against the same problem.....does your puter hang or do you have to exit the same way with any other prog use??...if so it could be that you need to delete your temp internet files in windows (ie cookie files)..could be that your memory is nearly full...then try a scan #### and a defrag and see how you go....if no joy then have someone look into your hard drive in could be on it's way....as was mine.....best of luck
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