alone in dark new nightmare error
 

when i playing the alone in dark4 the hero will not able to enter the lobby in the mansion. when i tried to enter, the black screen appears and also the keyboard will not work... the sound is playing continuously... the computer struck... please help me and reply me... i need to play this game... please:confused::confused::confused::confused::con fused::confused::confused::confused::confused::con fused::confused::confused:

See if you have the latest patch, I remember this game had some problems on the pc.