dvdx copy help(error reading source disc)

[darrenhenson]

i am using dvdx copy and i seem to get the same problem all the time it says error reading source disc, i have read other posts and it says to change the region to see if that helps i am in the uk and it was on region 1 but then after reading the post i changed it to region 2 but it still doews the same thing can anyone help me further?

[bighap]

What version you running? What burner? What firmware? Are the dvd scratched? If you are using a drive other than your dvd burner to read, try using the burner as the reader. Your drives should be set the region of the discs that you are burning. You might also want to try cleaning your original with some dish soap and warm water.

[darrenhenson]

im using a sony dru 500, and im usuing dvdx copy im not sure what you mean by firmware but ive tryed a couple of different discs and they all say the same, i have tried veritas record now max but that says the discs are scratched but they are not really i am losing it now i just dont know what to do

[bighap]

Do you know what you have you have your jumper set to? You set this by putting the little pin in the back of your drive. You can have it be slave or master. Try setting it to master if it isn't already. You might want to try installing this (http://sony.storagesupport.com/dvdrw/downloads/Firmware1f/500a10f.zip) firmware too. This is 1.9f. Are you sure your burner's region is set the same as the discs you are trying to burn? What version dvdxcopy you using?