Problem Upgrading CloneCD to V4.2.0.2

[LarryOfAz]

Twice I tried to upgrade CloneCD from V4.1.0.1 to V4.2.0.2.

I downloaded the file and ran the executable, but when I clicked on the button to accept the default location for the install, I got a "Blue Screen of Death" with the message:

"Stop: c000026c {Unable to Load Device Driver}
\SystemRoot\System32\Drivers\ElbyCDFL.sys device driver could not be loaded
Error Status was 0x000012f"

I'm using Win2K Pro on a generic PII 450. Once I get the blue screen, the only thing I can do is power off, but then each time, when booting up, just after the Windows splash screen, I get the same blue screen, and have to power off. It won't go into safe mode and last known good configuration has no effect. The only way I was able to resolve the issue was to restore the disk image from an image file.

Any suggestions?

[Monty Burns]

Try to get rid of any former version of clonecd (including the registry, there should be a tool for that, do a little search) then try again. I cannot guarentee that it works though.

Have you already contacted support or visited the cdfreaks forum ?

[LarryOfAz]

No, I haven't been to CDFreaks yet, but I'll give it a try, and Yes, I've sent a message to Elby support, but haven't received an answer yet. I thought I would try the forums while waiting for support to reply.

I was hesitant about removing CloneCD with the add/remove function, mostly because I use the downloaded version, paid for legally and all, but I'm not sure where the registration key is. I printed it out but can't find it. So I was afraid that if I uninstalled it, I wouldn't then be able to reinstall without that key.

By the way, if you use CloneCD, what version do you use and what operating system?

[Monty Burns]

I am using 4.2.0.2 under win2k.
I am using 3.3.4.1 under win98se.