recordnowmax

[joehank]

Now i am having a problem with this program. for some reason, it is detecting my sonydru500 as a " Neroimage drive" . i cannot open or close the tray from the program, or detect the image. I tried to uninstall everything that has to do with nero, but it is still listed as neroimage drive. Please help someone. (also awaiting help with my clone cd problem) I've also tried to uninstall and reinstall record nowmax but that didn't help.

[joehank]

I got it working, although it took all day and a lot of phone calls.anyone having the same problems , look at the reply i posted to ajmi982 on the first page.

[psx_paul]

http://www.fileforums.com/showthread.php?s=&threadid=42773

I finally got mine to work!! first you may have to uninstall alot of those programs you have. then go to the stompinc.com website. go to the upgrades page. the first upgrade is the one you want. it says" to upgrade rnm3.5 to 4.5". it works for all versions of recordnowmax(including platinum according to the rep on the support line). download and save it . then make sure you have nothing running in the background(to include the recordnowmax program. a good way to do this (besides alt,ctrl.endtask) is to run msconfig, go to startup tab, and shut down any programs that do not involve windows( such as any antivirus program, msn messenger, etc..). you will then have to reboot. when thats done go to where you saved the file and click on it, it should self install. it will also tell you that it has detected previous version of rnm and that it will have to delete it. click ok and then it will update your files. when thats done you will have to reboot again. all the programs that you turned off in the msconfig will be back so don't worry about that. i've been trying to get mine to work since yesterday and i now have it recognizing my dru500a.